Order Status Manager
Create and manage custom order statuses. HitMe lets you extend the default order flow with personalized status options.
Status Manager Module Overview
The Status Manager module gives you the ability to create and manage your own custom order statuses, each with its own unique email message attached. This lets you adapt the order processing flow to suit your specific business needs. You can set up statuses for scenarios such as new orders, paid transactions, or failed payments, and link actions or triggers to automate large parts of the order cycle.
- Add unlimited customised order statuses
- Send automatic emails with each status
- Trigger workflow actions when status changes
- Increase visibility across order workflows
Custom Status Creation and Management
From the Status Manager dashboard you can easily create new statuses or update existing ones. Assign colours to each status for quick visual identification, and set up automation such as adding triggers for events like "New Order", "Order Paid", or "Payment Failed". This level of control helps you create an organised, responsive, and highly efficient order management system.
- Quickly add or adjust statuses in the panel
- Apply colour-coded tags for instant recognition
- Link triggers to events like "Paid" or "Failed"
- Shape workflows that fit your business model
Integrated Status Updates & Notifications
Combine the use of custom statuses with automated email notifications to make order management easier. Apply statuses quickly from the order view and send personalised updates to customers at every stage. This approach streamlines staff workflow, organises order history, and ensures timely communication that boosts satisfaction and lowers support requests.
- Apply your custom statuses from the order page
- Send tailored notifications for each status change
- Provide clarity and cut down on support calls
- Improve staff efficiency and client experience
Flexible Extension for Order Processing
The Status Manager is an optional extension that brings extra flexibility and control to your eCommerce order handling. With this module you can create unlimited custom statuses that match even the most complex workflows, improve staff and client communication, and make order tracking clearer. It is a powerful tool to simplify operations and deliver better service to your customers.
- Extend built-in order logic using automation
- Support advanced workflows for both B2B and B2C
- Strengthen post-purchase communication flow
- No coding skills needed for full customisation
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