Points & Rewards
Encourage customer loyalty. Let shoppers earn points they can redeem for discounts on future purchases.
Points & Rewards Module Overview
The Points & Rewards module enables you to reward your returning customers by giving them discounts based on points earned from their past purchases. This motivates repeat buying behaviour and helps build a stronger long-term relationship with your clients. Shoppers can collect points and redeem them for discounts on future orders, turning everyday shopping into a rewarding and engaging experience.
- Automatically reward customers for every purchase
- Drive repeat business with redeemable loyalty points
- Support long-term retention of your customers
- Simple yet effective loyalty programme integration
Earn Points from Each Product Purchase
After the module is enabled, every item in your shop becomes an opportunity to earn reward points. Shoppers automatically collect points based on the price of the product—for example, a product priced at R290 would give 290 points when bought. This encourages customers to spend more, come back often, and use their points, creating a cycle of stronger engagement and improved satisfaction.
- Points allocated based on item’s selling price
- Encourages larger baskets and repeat purchases
- Runs automatically once module is enabled
- Adjust how many points each product awards
Reward Points After Order Completion
Reward points are automatically added to a customer’s balance as soon as the order status moves to “Completed”. Clients can then use their collected points for discounts during checkout on their next purchases. This automated flow ensures the process is easy and reliable for both customers and the shop administrator, with no extra admin work required.
- Assign reward points when order is completed
- Encourage repeat shopping with future discounts
- Automatic backend tracking of reward balances
- Reduce admin workload through smart triggers
Customer Reward Points Management
Within the customer account section, shoppers can view their current reward point balance and monitor how many points they have earned over time. From the admin side, you have complete control to add or remove points from a client’s profile, allowing you to reward loyalty, resolve issues, or run special promotions. This makes for transparent, efficient, and trustworthy points management across the whole shop.
- Shoppers can track points from their account
- Admins may add or deduct points manually
- Support customer service and loyalty drives
- Provide flexible and transparent points control
Optional Extension for eCommerce
The Points & Rewards module is an optional add-on for your eCommerce shop, designed to make online shopping more engaging and customer-centred. Through the settings, you can define exactly how much each point is worth—for example, 100 points could equal a R10 discount. You maintain full control of the conversion rate, redemption limits, and expiry rules so that the loyalty system fits neatly with your overall business strategy.
- Set your own point-to-currency values
- Manage redemption rules and expiry periods
- Align reward logic with business objectives
- Quick setup through a simple admin panel
You may also be interested
Discover more premium modules from HitMe